Frequently asked questions
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How do I book a service?
Use the Book Now button to submit a booking request in three quick steps — pick a service, share your details, and confirm. Our team then calls you to confirm scheduling and final scope. You can also call us directly.
Do I need to pay online when booking?
No. Submitting a booking request is free and payment is collected only after the service, on-site. We'll confirm the final price with you before any work begins.
How is pricing calculated?
Most services are priced per square foot of the area being cleaned, with the exact rate depending on the service type and condition of the space. We confirm a final quote before starting.
Which areas do you cover?
We operate across Keralam, Tamil Nadu, and Karnataka in India, and are expanding into the UAE. See the 'Where we operate' section on the homepage for the full city list — each city has its own branch page.
What should I do before the crew arrives?
Nothing special — just make sure our crew can access the areas to be cleaned. For deep cleans, we recommend securing valuables and fragile items beforehand.
Are your cleaning materials safe for kids and pets?
Yes. We use industry-standard, safe cleaning agents. If anyone in your home has specific sensitivities or allergies, mention it in the booking notes and we'll adapt.
Do you offer recurring or contract cleaning?
Yes — offices, commercial spaces, and residences can set up recurring schedules. Contact us for a custom quote.
How can I partner with J-Guard in my city?
Through our platform membership programme, running since 2020. Get in touch via the contact page and our team will share the details.
Still have questions?
Contact us